SAMPLE LIST OF ALIGNMARK STAFF PUBLICATIONS/PRESENTATIONS


Books/Chapters

Jacobs, J.W., & Dempsey, J.V. "Simulation Training and Gaming: Fidelity, Feedback, and Motivation." In J.V. Dempsey & G. Sales (Eds.), Feedback and Interactive Instruction, New York: Educational Technology Publications, in press.

Jaffee, C.L. (editor). "Readings in Career Development." American Society for Training and Development, Alexandria, VA, 1988.

Jaffee, C.L. Effective Management Selection: The Analysis of Behavior by Simulation Techniques. Addison-Wesley, Reading, MA, 1971.

Jaffee, C.L. Problems in Supervision: An In-Basket Training Exercise. Addison-Wesley, Reading, MA, 1968.

Jaffee, C.L. and Burroughs, W.A. Manipulation People Like. Nelson-Hall Publishing Co., Chicago, IL, 1978.

Jaffee. C.L. and Burroughs, W. Problems in Insurance Company Management: An In-Basket Training Exercise, Addison-Wesley, Reading, MA, 1970.

Jaffee, C.L., and Cohen, S.L. "Improving Human Resource Effectiveness through Assessment Center Technology: Emergence, Design, Application and Evaluation." In E. Burack and E. Miller (eds.) Human Resource Management, Prentice-Hall, Englewood Cliffs, NJ.

Jaffee, C.L. and Cohen, S.L. "Managing Human Performance Effectively Through Performance Appraisal: The Manager's Tools," In W.R. Tracey, Human Resource Management and Development Handbook, published by American Management Academy (AMA), New York, NY; 1985; Chapter 18.

Jaffee, C.L., Frank, F.D., Mulligan, C.P., "Assessing Potential: Assessment Centers and Beyond," In W.R. Tracey, Human Resources Management & Development Handbook, Revised Edition, to be published by American Management Academy (AMA), New York, NY, 1992.

Jaffee, C.L. and Gilbert, P. "The Assessment Center Method: An Effective Strategy for Human Resource Development in Career Development in Organizations." G.R. Walz (ed.) Eric/Caps, 1982.

Jaffee, C.L., Reilly, R. and Burroughs, W. Problems in Bank Management: An In-Basket Training Exercise, Addison-Wesley, Reading, MA, 1969.

Jaffee, Jr., C.L. The Development and Validation of a Selection System Which Utilizes Video Vignettes and Mini-simulations as a Substitute to the More Costly Assessment Center. Masters thesis published by the University of South Florida: Tampa, FL, 1986.

Jaffee, Jr., C.L. Using "Practical Knowledge" Versus Cognitive Ability to Predict Job Performance for Personnel in Customer Oriented Jobs. Dissertation published by the University of South Florida: Tampa, FL, 1991.

Mattone, J.S. Positive Performance Management: A Guide to "Win/Win" Reviews published by National Press Publications, 1988.

Mattone, J.S. Success Yourself: Using the Enneagram to Unleash Your Personal and Professional Potential published by MasterMedia, Ltd., 1996.

Stees, Y. Paper-and-Pencil Versus Video-Based Selection Tests: Realistic Job Preview and Examinee Attitudes. Unpublished masters thesis, University of Central Florida: Orlando, FL, 1991.

Articles and Presentations

Bjorklund, D.F., & Jacobs, J.W. "A Developmental Examination of Ratings of Associative Strength." Behavioral Research Methods, 1984, 16, pp. 568-569.

Bjorklund, D.F., & Jacobs, J.W. "Associative and Categorical Processes in Children's Memory: The Role of Automaticity in Development of Organization of Free Recall." Journal of Experimental Child Psychology, 1985, 39, pp. 599-617.

Burroughs, W.A., and Jaffee, C.L. "Attitudinal Reaction of White Females Toward Two Black Female Collaborators." Journal of Psychology, 1971, 79, pp. 3-11.

Burroughs, W.A., and Jaffee, C.L. "Verbal Participation and Leadership Voting Behavior in a Leaderless Group Discussion." The Psychological Record, 1969, 19, pp. 605-610.

Cohen, B.M. and Jaffee, C.L. "Assessment Centers and Government Agencies." Government Executive, 5, 1973, pp. 42-44.

Cohen, S.L. and Jaffee, C.L. "The Effects of Varying the Number of Conditioned Leaders on Group Problem Solving." Psychonomic Science, 1980, 21(2) pp. 95-96.

Cohen, S.L. and Jaffee, C.L. "The Effects of the Number of Leaders in Group Problem Solving." Psychonomic Science, 21(2), 1980, pp. 95-96.

Darabi, A.G., Cohen, A.L., & Jacobs, J.W. Job Skills Education Program Curriculum Catalog. Florida State University, Learning Systems Institute, Center for Educational Technology, Army Research Institute Contract #MDA 903-86-C-0064, 1987.

Derry, S.J., Cone, E., & Jacobs, J.W. JSEP Time Management Training Package: Instructional computer software for MicroTICCIT and PLATO computer systems. Army Research Institute Contract #MDA 903-82-C-0532, Center for Educational Technology, Florida State University, 1985.

Derry, S.J., Jacobs, J.W., & Murphy, D.A. "The JSEP Learning Skills Training System." Journal of Educational Technology Systems, 1987, 15, pp. 353-364.

Derry, S.J., Kellis, A., Salisbury, D., & Jacobs, J.W. JSEP Problem Solving-solving Skills Training Package: Workbooks and coordinated instructional computer software for MicroTICCIT and PLATO computer systems. Army Research Institute Contract #MDA 903-82-C-0532, Center for Educational Technology, Florida State University, 1985.

Derry, S.J., Murphy, D.A., Richards, B., Exner, B., & Jacobs, J.W. JSEP Motivational Skills Training Package: Instructional computer software for MicroTICCIT and PLATO computer systems. Army Research Institute Contract #MDA 903-82-C-0532, Center for Educational Technology, Florida State University, 1985.

Hays, R.T., Jacobs, J.W. Prince, C., & Salas, E. "A Meta-analysis of the Flight Simulation Training Literature." Military Psychology, 1992, 4(2).

Hays, R.T., Jacobs, J.W. Prince, C., & Salas, E. "Requirements for Future Research in Flight Simulation Training: Guidance Based on a Meta-analytic Review." International Journal of Aviation Psychology, in press.

Jacobs, J.W., & Derry, S.J. JSEP Reading Strategies Training Package: Workbooks and coordinated instructional computer software for MicroTICCIT and PLATO computer systems. Army Research Institute Contract #MDA 903-82-C-0532, Center for Educational Technology, Florida State University, 1986.

Jacobs, J.W., Dempsey, J.V., Salisbury, D.F. "An Attention Reduction Training Model: Educational and Technological Applications." Journal of Artificial Intelligence in Education, 1990, 2, pp. 41-50.

Jacobs, J.W., Prince, C., Hays, R.T., & Salas, E. "A Meta-analysis of the Flight Simulation Training Literature." Final report for the Naval Training Systems Center, Human Factors Division, Orlando (NAVTRASYSCEN TR89-006), 1990.

Jacobs, J.W., Dempsey, J.V., & Salisbury, D.F. "Implications of an Attention Reduction Training (ART) Model for education and technology." Paper presented as part of the Fourth Annual Open Forum on the Foundational Issues of the Field at the annual meeting of the Association for Educational and Communications Technology, February, 1987.

Jaffee, C.L., and Sinha, R., November, 2007, “The Challenge of Attracting & Retaining Talent.” Presented at the 11th National HRD Network Conference - India’s Century: The Challenge for Indian Business Leadership in Kolkata, India.

Jaffee, C.L., November, 2007, “Agent is a Job Title: Sales is the Position.” Presented at the NAR Conference (National Association of Realtors) at the Venetian Resort Hotel in Las Vegas, NV.

Jaffee, C.L. and Lesure, Alan B. June, 2007, D16 “Measuring and Integrating Soft and Academic Skills for VESL, ESL/ELL, and Related Programs.” Presented at the 27th Annual CASAS National Summer Institute 2007 at the Town and Country Resort in San Diego, CA.

Jaffee, C.L. and Lesure, Alan B. June 2007, E16 “Involving Employers in Setting Soft Skill Goals for Correctional Education and Other Hard-to-Serve Clients” Presented at the 27th Annual CASAS National Summer Institute at the Town and Country Resort in San Diego, CA.

Jaffee, C.L, April, 2007, “Talent Attraction and Retention through Informed Recruitment and Selection” Presented at Judy LaDeur’s ReMax Retreat at the Pointe Hilton Tapatio Cliffs Resort in Phoenix, AZ.

Jaffee, C.L. and Sinha, R., April, 2007, “Talent Management and Retention: Strategies for Predicting, Managing and Controlling Undesirable Turnover.” Presented at Summit HR in Chennai, India and the Indian Institute of Management in Bangalore, India.

Jaffee, C.L. and Sinha, R., March, 2007, “Building a Research Agenda on People Related Challenges of Technology Organizations.” Presented at IIMB Management Review at the Indian Institute of Management in Bangalore, India.

Jaffee, C.L. and Mattone, J.S. October, 2006. “Talent Management: Strategies for Propelling Your Organization to Greatness.” Presented at the 2006 HR Southwest Human Resources Conference and Exposition at the Renaissance Hotel in Ft. Worth, Texas.

Jaffee, C.L. September, 2006. “Technology Gets Personal.” Presented at RISMedia’s 17th Annual Real Estate Leadership Conference at the Roosevelt Hotel in New York City.

Jaffee, C.L. August, 2006. “Workforce Readiness Development.” Presented at the North Carolina Consortium, Davidson County Community College, Thomasville, North Carolina.

Jaffee, C.L. August, 2006. Working Lunch: “Recruiting & Selection Using Technology.” Presented at the ReMax Real Estate Conference, Mountain States Broker / Manager Retreat, Vail Cascade Resort, Vail, Colorado.

Jaffee, C.L. and Lesure, Alan B. August, 2006. Work Readiness Meeting: “Enterprise for Employment and Education.” Presented at the Chemeketa Community College in Salem, Oregon.

Jaffee, C.L. and Lesure, Alan B. August, 2006. Work Readiness Program: Community Services Consortium in Albany, Oregon.

Jaffee, C.L. and Lesure, Alan B. June, 2006. “Assessing Soft Skills – Outcome Success: How Does Integrating Common Measures into Programs Support Learners, Employers, and Adult Basic Education?” Presented at CASAS/ Comprehensive Adult Student Assessment System National Summer Institute 2006 in San Diego, California.

Jaffee, C.L. May, 2006. “Recruiting and Selection Using Technology.” Presented at the ReMax Recruiters’ Retreat at the Westin Maui Resort in Lahama, Maui, Hawaii.

Jaffee, C.L. April, 2006. “Outcome Success: How Do We Fold Employers & Common Measures into the Equation?” Presented at the COABE National Conference 2006 – Literacy: Another Mission in Texas. Commission on Adult Basic Education National Conference at the Westin Galleria in Houston, Texas.

Jaffee, C.L. February, 2006. “The Newest Things in Web Technology Online Real Estate Recruiting: The Evolution of Recruitment & Selection.” Presented at the GMAC 2006 Home Services Conference, GMAC Real Estate Conference at the Paris Hotel, Las Vegas, NV.

Jaffee, C.L. and Chasteen, Teresa, Ph.D., January, 2006. “Using Technology to Build a World-Class Workforce.” Presented at the WIN Technology Summit 2006, Disney Caribbean Resort, Orlando, Florida.

Jaffee, C.L. and Lesure, Alan B. July, 2005. “Improving Workforce Outcomes For Employers, Future Workers and Providers.” Presented at the Workforce Innovations 2005 Conference - “Transformation…Innovation…Integration.” held at the Marriott Hotel in Philadelphia, PA.

Jaffee, C.L. and Lesure, Alan B. February, 2005. “Measuring Those Pesky Soft Skills – How Do We Snarl the Elusive?” Presented at The Dynamic Institute in Rockledge, Florida.

Jaffee, C.L. and Lesure, Alan B. January, 2005. WDI Workshop: “Job-matching, Employer-driven, and Documented Interpersonal Skills. Sounds Good But What Does It Look Like?” Presented at the Workforce Development Institute at the Hyatt Regency Hotel in Phoenix, Arizona.

Jaffee, C.L. and Strunk, Mark. May, 2004. “On-line EAP: Expanding Your EAP Services While Adding Additional Revenue.” Presented at the 17th Annual Alabama Chapter EAPA Conference in Orange Beach, Alabama.

Jaffee, C.L. and Trafford, Geoff. March, 2004. “Is There a Future for Employee and Family Assistance Programs? – An Overview of Opportunities and Threats” Presented at the Wosk Centre for Dialogue, Delta Vancouver Suites, Vancouver, British Columbia, Canada.

Jaffee, C.L. November, 2003. “Moving your EAP to a Behavioral Risk Management and Consultation Company for your Clients.” Presented at the EAPA/Employee Assistance Professional Association Conference in New Orleans.

Jaffee, C.L. September, 2002. “Managing HR Demands of Customers Using an “Outward” Facing Portal Application LifeHub.” Presented at the Experio Solutions’ Positioned for Success Executive Summit 2002, Palm Beach, Florida.

Jaffee, C.L. "Finding the Secretaries of the Future." The Secretary, May, 1991, pp. 13-14.

Jaffee, Sr., C.L. "New Technology and Employment Testing for the '90s." Human Capital, November, 1990, pp. 56-57.

Jaffee, C.L. "What Organizations Want in Terms of Selection as We Move Into the 1990's: A Panel Discussion," presented at the International Congress on Assessment Centers, May, 1988.

Jaffee, C.L. "Historical and Future Perspectives on Assessment Centers." Journal of Assessment Center Technology, 7, 1984, pp. 1-8.

Jaffee, C.L. "Assessment Centers." Workshop conducted at University of Michigan, 1974-1983.

Jaffee, C.L. "Evaluation of the Telecoaching Training Method." Journal of
Industrial Psychology, 1970, 5, pp. 58-62.

Jaffee, C.L. "Diagnose Before Treating." Training, 1969, 6, pp. 34-35.

Jaffee, C.L. "Leadership Attempting: Why and When." Psychological Reports, 1968, 23, pp. 939-946.

Jaffee, C.L. "The Partial Validation of a Leaderless Group Discussion for the Selection of Supervisory Personnel." Occupational Psychology, 1967, 41, pp. 245-248.

Jaffee, C.L. "A Tridimensional Approach to Management Selection." Personnel Journal, 1967, 46, pp. 453-455.

Jaffee, C.L. "Managerial Assessment: Professional or Managerial Prerogative?" Personnel Journal, 1966, 45, pp. 453-455.

Jaffee, C.L. "Assessment Centers Help Find Management Potential." Bell Telephone Magazine, 1965 44(3), pp. 18-24.

Jaffee, C.L. Over 75 presentations at American Society for Training and Development Conferences, International Congress on Assessment Centers, Training Magazine Conference, etc.

Jaffee. C.L., Bender, J. and Calvert, L. "The Assessment Center Technique: A Validation Study." Management of Personnel Quarterly, 1970, 9(3), pp. 9-14.

Jaffee, C.L. and Burroughs, W. "Assessment Centers in Financial Institutions," an unpublished manuscript.

Jaffee, C.L. , Cohen, S.L. and Cherry, R. "Supervisory Selection Program for Disadvantaged Minority Employees." Training and Development Journal, 26, 1972, pp. 22-28.

Jaffee, C.L. and Friar, L. "Use of Simulation in Training Disadvantaged Employees for Secretarial Positions." Journal of Social Psychology, 1969, 79, pp. 247-254.

Jaffee, Sr., C.L. and Jaffee, Jr., C.L. "The Need for Testing in the 1990's: Using Computers and Video." American Society for Training and Development Career Development Journal, Summer, 1991.

Jaffee, C.L. and Lucas, R.L. "Effects of Rates of Talking and Correctness of Decisions on Leader Choice in Small Groups." Journal of Social Psychology, 1969, 79, pp. 247-254.

Jaffee, C.L. and Michaels, C. "Is In-Basket Performance Subject to Coaching Effects?" Journal of Assessment Center Technology, 1978, 1(1), pp. 13-17.

Jaffee, C.L. , Richards, S.A., and McLaughlin, G.W. "Leadership Selection Under Differing Feedback Conditions." Psychonomic Science, 1970, 20, pp. 349.

Jaffee, C.L. and Schmidt, L. "Talent Assessment Center: A New Approach to Management Selection and Development." Florida Savings and Loan League Records, October 29, 1977.

Jaffee, C.L. and Sefcik, J. "What is an Assessment Center?" Personnel Administrator, February, 1980, pp. 40-43.

Jaffee, C.L. and Siegel, M.T. "The Application of Assessment Center Technology to Human Resource Utilization in the 1980's." Journal of Assessment Center Technology, 3, 1980, pp. 1-4.

Jaffee, C.L. and Skaia, N.W. "Conditioned Leadership in Two-Person Interaction." Psychological Reports, 1968, 23, pp. 125-140.

Jaffee, Jr., C.L. "A New Approach for Selecting and Identifying Developmental Needs of Secretaries and Clerical Personnel to Meet the Challenges of the 1990's." Presented at the International Personnel Management Association (IPMA) Conference, June, 1991.

Jaffee, Jr., C.L. "New Approaches to Employee Testing." Presented at the Personnel Testing Council Conference, November, 1991.

Jaffee, Jr., C.L. "Video Testing as an Alternative to Assessment Centers and Cognitive Ability Tests." Presented at the International Personnel Management Association (IPMA) Conference, June, 1991.

Lucas, R.L. and Jaffee, C.L. "The Effects of High-Rate Talkers on Group Voting Behavior in the Leaderless Group Problem-solving Situation." Psychological Reports, 1969, 25, pp. 471-477.

Mattone, J. S., “Focus on Success”: An audio-cassette tape published by National Press Publications, 1989.

Mattone, J. S. “Leadership & Self-Image” An educational video-tape published by Mattone Enterprises, Inc., 1989.

Mattone, J. S. “Do’s & Don’ts of Delegation” An audio-cassette tape published by National Press Publications, 1988.

Mattone, J. S. “Conflict Resolution” An educational video-tape published by Mattone Enterprises, Inc., 1989.

Mattone, J. S. “Hiring & Firing” a six-cassette audio learning program published by National Press Publications, 1988.

Mattone, J. S. “Street Smart Supervision” a six-cassette audio learning program published by Mattone Enterprises, Inc., 1989.

Mattone, J. S. “Role Ambiguity, Role Conflict, Type A-B Behavior, Job Performance and Psychosomatic Dysfunction” a thesis published by the University of Central Florida, 1980.

Mattone, J. S., Jaffee, C.L., and Struth, M.R. “Taming the Beast: A Revolutionary Study of Turnover in India,” Call Center Times, March, 2007.

Mattone, J.S., Jaffee, C.L., and Struth, M.R. “Breakthrough Call Center Leadership” an article published by the Call Center Times, August 2007.

Reilly, R.R. and Jaffee, C.L. "Influences of Some Task-Irrelevant Factors on Leadership Selection." Psychological Records, 1970, 20, pp. 535-539.

Richards, S.A. and Jaffee, C.L. "Blacks Supervising Whites." A Study of Interracial Difficulties in Working Together in a Simulated Organization. Journal of Applied Psychology, 56, 1972, pp. 234-240.

Slavenski, L. and Jaffee, C.L. "Assessment Center Technology: A More Extensive Selection Process," Black MBA Conference Proceedings, December, 1985.

Stees, Y. and Turnage, J.J. "Video Selection Tests: Are They Better?," presented at the Seventh Annual Conference of the Society for Industrial and Organizational Psychology, May, 1992.

Struth, M.R. "Differences Between Selection vs. Developmentally Oriented Assessment Centers," presented at the International Congress on Assessment Centers, May, 1988.

Struth, M.R. "Recent Research on Video-Based Simulations," presented at the 19th International Congress on the Assessment Center Method, May, 1991.

Thorenson, J.D. and Jaffee, C.L. "A Unique Assessment Center Application with Some Unexpected By-Products." Human Resources Management, 2, 1973, pp. 3-7.

White Papers

Lake, S.A., “Attracting and Hiring Top Talent for Entry-level Professional Positions,” AlignMark White Paper, January 2008. Also available in versions for call centers and financial institutions.

Mattone, J.S., Jaffee, C.L., and Struth, M.R. “AccuVision Sales Simulator vs. Trait and Personality Assessments,” AlignMark White Paper, August, 2007.

Mattone, J.S., Jaffee, C.L. and Struth, M.R., “Breakthrough Talent Leadership: It’s About Your Talent Leadership ‘Mindset’ and Execution,” AlignMark White Paper, December, 2007. Also available in versions for sales organizations.

Mattone, J.S., Jaffee, C.L. and Struth, M.R. Breakthrough Talent Leadership Series. A series of five AlignMark white papers, December, 2007. Also available in versions for call centers and sales organizations.

• Paper 1: “It’s About Your Talent Leadership Mindset and Execution”
  
• Paper 2: “The Power of Your Talent Leadership Value Proposition”
  
• Paper 3: “Building a Strong Talent Leadership Foundation through Talent Acquisition and Deployment”
  
• Paper 4: “Talent Development, Engagement, and Benchmarking”
  
• Paper 5: “Talent Affirmation and Differentiation”