• Building a Partnership – The concept of “performance partnership,” what it means in terms of day-to-day operations, and why it is equally important to those who manage others and to individual contributors;
• Setting Goals – How to arrive at performance goals and expectations that are consistent with the organization’s business strategies and needs;
• Coaching Performance – Effective communication techniques for coaching sessions, including strategies for persistent or difficult performance issues;
• Assessing Results – The key steps of an effective performance review and how to avoid common problems;
• Solving Problems – Strategies for dealing with common and chronic performance shortcomings;
• Working Together – Strategies and plans for on-the-job implementation of newly learned performance management techniques and processes.

Maximizing Individual Performance is an administratively friendly, highly relevant, and cost-effective approach to performance management needs. Most importantly, MIP incorporates a number of elements that reinforce knowledge and apply it in real-life work situations. The Maximizing Individual Performance training:

• Utilizes a learning-by-doing approach to skill development.
• Demonstrates critical skill behaviors via behavior modeling techniques.
• Allows participants to practice and receive feedback.
• Emphasizes transferring “how to” skills back on the job.